Privacy Policy

Most of the information you, the customer, provide us with happens when you’re engaging with us and Electronbuy. This could be from anything from browsing the site, to purchasing and registering for an account.

When creating and registering an account, you may provide Electronbuy with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences.

We may also receive information from you via you entering one of our competitions, participating in any feedback questionnaires around your shopping experience with us, or from any communication you may have with our customer services team.

If you decide to opt in we’ll use your info provided to keep you up to date with all our latest news and offers. With your permission, we can contact you via email, text or keep things traditional with post. You can edit your marketing preferences, or choose to opt out at any time (hit the unsubscribe button in the email if you don’t have an account), by following these instructions:

• Login to your account
• Navigate to newsletter

We’re pretty big on putting ourselves and our brand out there to keep our customers up to date on our goings on and latest product offering. We do this through advertising. With this, we look to target you, the customer, with our banners and adverts – even when you’re using other websites and services not associated with us. Our third-party advertising partners and its service providers will deliver to you banner advertisements and other advertising tailored to your interests when you visit certain websites. Our advertising partner will make the data we provide it pseudonymous, this means it is not personally identifiable.

We also use a number of digital marketing networks, as well as several advertising technologies including pixels, ad tags, cookies, device identifiers and web beacons. The adverts you see from us will use some of the information we’re currently holding about you, or pervious information from your use of our services.

To learn more about the use of this information or to make choices about receiving personalised advertising provided by third parties, please visit the UK Legistration by clicking here.

We take the protection of our customer’s data very seriously, so you can trust we wouldn’t, and don’t, sell or distribute any of your personal data to untrusted third parties. We do, however, share relevant parts of your personal information, including your name, address, email address, as well as a record of any transactions you conduct on our website or offline with selected third parties. These are closely selected, monitored and audited companies who assist us in providing our services to you the customer. To help explain what they do we have broken these down to four key categories:

• • Our Family Company: Endless E-Commerce Limited.

• • Companies that help us and our customers use our services such as payment processors, warehouse team, courier companies and return services.

• • Service providers that we work closely with to help us run things day to day and provide better experiences to customers. These companies include Google, advertising partners, our website hosting company and various other tools we use such as multi-variant testing etc.

• Companies that we feel sure get our customer’s approval. These include social media sites (such as when you login with Facebook), or if you decide to checkout using PayPal when shopping with us.

Any other third parties will not receive your personal identifiable information. They may however get access to anonymized data which we use to identify patterns and market trends.

• • Right to restrict processing
    If we are processing your personal data on the basis of our legitimate interest, you have the right us to ask us to stop. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

• • Right to object
    You have the right at any time to stop us sending you marketing material.

• • Right of access
    You have the right to ask us what data we hold which concerns you. Such requests are usually free, but we will ask you to submit your query in writing.

• • Right to be informed
    This Privacy Notice together with our Cookies Policy satisfies Your right to be informed about the collection and use of Your personal data.

• • Right to erasure
    You have the right to obtain from us the erasure of your personal data when the processing is based on your consent and such consent is withdrawn. To exercise your ‘right to be forgotten’, please contact us at support@electronbuy.com and we will comply with your request within 30 days from the date that we have identified you. Please note that your right to erasure does not apply to data related to any of your transactions as we have a legal obligation to keep the same.

• Right to data portability
  You have the right to receive a copy of the personal data that we hold about you and/or have such personal data transmitted from us to another data controller if this is technically doable.